The company is committed to providing a quality service to all its customers. Occasionally, customer may have cause to express their dissatisfaction about the company’s service. In such cases, the company will deal with customer complaints fairly, promptly and consistently. All complaints will be investigated thoroughly and proper records will be maintained. Customers will be advised of the results of the investigation and any proposed remedial action that is to be taken. Our complaints policy is designed to meet regulatory responsibilities, a copy of which is available to you.

If you would like to make a complaint, please either e-mail a request for our complaint form to mail-ie@linkfinancial.eu giving your name, address and reference number, or by post to the following address:

Customer Service Department
LINK Financial
39 The Business Centre
Stadium Business Park
Ballycoolin Road
Dublin 11

We endeavour to respond to all complaints within 28 days.

LINK Financial takes the privacy of its customers seriously. After we acquire your account, we collect personal and financial information about you. This information is supplied by third parties or submitted to us directly. You may use this website to submit or update your details or alternatively you may talk to one of our Account Officers on 01 897 6464.

Your information is stored on our database. We use your information to provide a service to you, relation to your account with us. We may pass information relating to your account to credit reference agencies. We may also disclose information where we have a legal right or obligation to do so. In all other cases we will not disclose any information to other commercial organisations that could allow you to be personally identified, without first gaining your permission.

We will not keep your information for longer than necessary and will take steps to ensure that it is kept up to date.

If you would like to contact us regarding your personal data we hold, please write to us at the following address:

The Data Protection Officer
LINK Financial
39 The Business Centre
Stadium Business Park
Ballycoolin Road
Dublin 11

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. If you have any questions about this privacy statement or this website, please contact us at mail-ie@linkfinancial.eu.

LINK Financial is a business name of LINK Receivables Management Limited, a company incorporated in Ireland, with registered number 455368 and having its registered office at Fitzwilton House, Wilton Place, Dublin 2.